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Update personal information form 更新個人資料

Home » Update personal information form 更新個人資料

  • Please complete the form below to inform us updates you would like to make to your membership, including requesting to amend your monthly donation. Any problems or issues please contact us directly, email support@yda.org.hk or call 2544 3263. 如要更新你的個人資料,包括修改你的每月捐款金額,請填寫以下的資料, 如有任何疑問,請發送電郵至support@yda.org.hk 或致電 2544 3263與我們聯絡。

    For security reason, YDA staff will be in contact you to verify your change in details before processing of the update. 基於安全原因,YDA 職員將在處理更新之前與你聯繫以確認你的資料有所變更。

  • Personal Information 捐款者資料

    * Mandatory Fields 必須填寫
  • This field is hidden when viewing the form
  • Please note: Requests to amend donation amounts can take up to 5 working days to take effect. If your due date is within this period, and has been automatically processed then the new amount will take effect the next month. 請注意:如要修改捐款金額需時 5 個工作天或以上。 如果你的捐款結算日在此期間內,並且已自動轉帳,則新的捐款金額將於下個月生效。
  • Change of card details: YDA staff will share a ‘Payment update link’ from Stripe, our payment processing site. The link is secure and is linked directly to your monthly donation account. Please allow 5 working days to receive this link. 更改信用卡資料:YDA 職員將向你提供支付處理網站 Stripe 的「支付更新連結」。 該連結安全保密,並直接連結到你的每月捐款帳戶。 我們會於 5 個工作天內向你提供此連結。
  • Cancel monthly donation: We are sorry to see that you would like to cancel your monthly donation with YDA. Please read the following and check the box to confirm. 取消每月捐款:我們很遺憾地看到您想取消您向 YDA 的每月捐款。 請閱讀以下內容並勾選方格進行確認。
  • Cancellation of your monthly donation subscription requires a 10 working days notice. If your donation due date falls within this cancellation period, your donation may still get automatically processed. If this happens, we will arrange for a refund. Please allow a further 15 working days for this to be processed. 如要取消每月捐款,請提前 10 個工作天通知我們。 如果你的捐款結算日在此取消期限內,你的捐款仍可能會自動轉帳。 如果出現以上情況,我們將會在15 個工作天內安排退款。

YDA is a member agency of:

         

Charity ref. no.: 91/6220

YDA Centre of Excellence

  • B17, 9/F, Block B, Merit Industrial Centre, 94 To Kwa Wan Road, Kowloon
    (10 mins walk from MTR To Kwa Wan Exit D)
  • Service enquiries: support@yda.org.hk
    General enquiries: hello@yda.org.hk
  • 2544 3263
  • 2544 3313

YDA Centre for Specialist Care

  • Unit 1607, Clifford Centre,
    778-784 Cheung Sha Wan Road, Kowloon
    (2 minute walk from MTR Lai Chi Kok Exit B1)
  • supportDM@yda.org.hk
  • 2544 3828
  • 2544 3711

 

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