Our letter to Insulet, the manufacturer of Omnipod

Our recent survey found that over 95% of respondents wanted to have better access to the latest diabetes devices/models in HK. It is surprising to see that these mature technologies have been available in many markets around the world yet still not available here in HK.

The Omnipod, automated insulin delivery system, is one such technology, it was first FDA approved to the US market in 2005 and is now available in 24 countries. We can see Omnipod is life changing to people with diabetes in those 24 countries and we think there would an incredible change to people with diabetes in HK if it is available here. Therefore, we decided to write an open letter to Insulet, manufacturer of Omnipod about bringing the Omnipod to the HK market.

Our letter

Dear Sir / Madam,

We are writing to you from Youth Diabetes Action (YDA), a charitable organisation dedicated to supporting children and young people with diabetes and their families in Hong Kong (HK) since 2001.

On behalf of Type 1 diabetes patients in HK, we want to ask when the Omnipod product will be available in the HK market, and if there are no plans, would you consider providing access to it in HK. Diabetes is on the rise globally, and in HK about 10% of the population, that’s approximately 700,000 people, suffer from diabetes.

It is our mission that no child is held back because of their diabetes. We want to empower children to take control of their diabetes, and thereby creating a better feature for themselves. We believe the Omnipod will be life-changing for many who are dealing with this chronic disease, easing the burden of multiple daily insulin injections.  YDA have a wide network and experience in working with pharmaceutical companies and healthcare professionals. We recently launched a CGM programme in partnership with The Chinese University of Hong Kong’s Faculty of Medicine and the Association of Hong Kong Diabetes Nurses, with the aim of providing every young person with diabetes in HK with a CGM.

Many of our members have expressed their interest in the Omnipod product, we ask that you consider opening up the access and delivery to the HK market. We would like to have a discussion with the relevant department on how this product can be accessed in HK, and what, if anything, we can do to assist with the process.

Attached is our 20th Anniversary booklet for your reference. Should you require further information, or to further discuss, do not hesitate to contact us.

We shall be grateful to you for your kind consideration on our request and we look forward to your response.

Thank you!

Yours sincerely,

Jenny Chan
Senior Operation Manager